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Managing Project Quality

Course Description: 

Quality is defined as meeting the customer's requirements. Project quality management is the process of managing the project activities and resources so that the customer's requirements and expectations are managed and met throughout the project execution as well as by the final product.

The SOMOS Managing Project Quality course was developed by examining the best project management practices of companies in a variety of industries. These best practices were analyzed and brought together to present a course that is applicable in both certified (ISO 9000) and non-certified environments. This course begins with an overview of quality management tools, techniques, and programs and moves quickly into the application of these concepts in the project environment. The unique characteristics and special challenges of projects are examined.

Through a combination of lectures, exercises, and case studies, this course provides an in-depth examin­ation of the management of quality in projects.

Objectives: 

After completing the Managing Project Quality course, participants will be familiar with basic quality management theory, concepts, and principles. They will be able to apply quality management techniques in a project environment. The course also prepares participants to write the Project Quality Management component of the Project Management Professional (PMP®) examination of the Project Management Institute (PMI®). Attendees earn 14 Professional Development Units (PDUs) for their PMP® Certification.

Duration: 

2 day in-depth course

Course Outline: 
  • Course Introduction
  • Introduction to Project Quality Management
  • Quality Standards
  • Project Quality Management Process
  • Project Stakeholder Analysis
  • Project Quality Planning
  • Project Quality Management Tools and Techniques
  • Project Quality Implementation and Operations
Class Size: 

SOMOS experience has shown the optimal class size to be between 14 and 20 students. This enables proper interaction between the participants and the instructor.

Course Materials: 

Course participants will be provided with the following course materials:

  • Course notes
  • Exercise booklet
Target Audience: 
  • New and experienced project managers
  • Senior technical personnel

This course is intended for presentation in all corporate environments, including those that are ISO 9000 certified as well as those that are not.

Prerequisites: 
Registration Information: 

This course is offered to groups of 15 or more .

If you would like to discuss your organization's management development needs with a SOMOS account executive, please click here or call 613-592-5050 x229.

Refer to course code 2QUA01 - Managing Project Quality.