Pink Elephant’s 13th Annual International IT Service Management Conference & Exhibition

Get ready for Pink Elephant’s 13th Annual International IT Service Management Conference and Exhibition, February 22-25, 2009 at the stunning Bellagio Hotel in Las Vegas. The jam-packed, multi-track agenda features topics and case studies that will enable you to optimize the best practice framework in your organization.

We borrow our conference theme from Sgt. Pepper’s Lonely Heart’s Club Band to illustrate how to achieve IT Business Integration “with a little help from my friends” .

Learn about what it really takes to become value added business partners and contribute positively to your organization’s business goals and bottom line.

Don’t miss this extraordinary education experience! Highlights include:

• Powerful presentations by Pink Elephant’s highly sought-after consultants
• Expanded view of ITIL’s Service Lifecycle Process Model, including Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement
• World launch of new ITIL V3 courses
• Insightful presentations from award winning CIOs who are recognized for their business contributions
• Return of highly rated university professors profiling business and leadership excellence
• More industry experts highlighting best practices beyond ITIL (CMM, CoBIT, ISO, IT Governance, EFQM, etc.)
• Provocative keynotes and industry luminaries not found in other conference programs
• A nostalgic view of ITIL’s beginnings and interviews with the key people involved
• A big “ITIL Birthday Celebration” Bash!

Audience:  C-level executives, IT Service & Support Managers, Process Owners, Program Directors, IT vendors, and anyone who is interested in building and managing a business focused IT organization.