Information Technology

 

Business Analysis Foundation

Course Overview: 

This three-day introductory course will provide information technology professionals with an overview of the discipline of business analysis and in-depth, practical information on several key areas of business analysis.

Course Description: 

Attendees of the Business Analysis Foundation course will learn essential business analysis concepts including the Business Analysis Body of Knowledge (BABoK), and will exercise practical skills and immediately applicable tools through the extensive exercises.

Objectives: 
  • To be familiar with the Business Analysis Body of Knowledge
  • To understand the role and function of the Business Analyst
  • To understand Requirements, how to collect them, and how to document and manage them
  • To be introduced to Use Cases
  • To prepare for the BA certification
Duration: 

3 days | 21 PDUs

Course Outline: 
  • Introduction
  • Course Context
  • Business Analysis Background
  • Enterprise Analysis
  • Requirements Planning and Management
  • Requirements Elicitation
  • Requirements Analysis and Documentation
  • Requirements Communication
  • Solution Assessment and Validation
  • Certification, Resources and Wrap-up
Class Size: 

SOMOS experience has shown the optimal class size for this course to be between 12 and 18 students. This enables adequate interaction between the participants and the instructor.

Course Materials: 
  • Course Slides
  • Exercise Book
  • Text: Suzanne Robertson and James Robertson, Mastering the Requirements Process (Second Edition)
Target Audience: 
  • Information Technology professionals who wish to formalize their Business Analysis training.
  • Those interested preparing for their Business Analysis professional certification from the IIBA.
Prerequisites: 

Some experience in software or systems development.

Registration Information: 

If you would like to discuss your organization's professional development needs with a SOMOS account executive, please click here or call 613-592-5050 x229.

Refer to course code 3BAF01 - Business Analysis Foundation.

 

Managing Complexity in Technology Projects

Course Overview: 

A two-day advanced course for Information Technology and Product Development project managers that routinely deal with multiple stakeholder environments, competing priorities, and constantly shifting requirements, technologies, and competition.

Course Description: 

The SOMOS course Managing Complexity in Technology Projects is an advanced course for project managers whose projects require more than a Gantt chart and weekly team meeting to manage.

Project managers leading Information Technology and Product Development projects are expected to overcome extreme technical challenges in an environment of multiple stakeholders, competing priorities, and constantly shifting requirements, technologies, and competition. Of course, the basic demands for "First Class Results, On-Time, On Budget" still hold.

Objectives: 

The SOMOS course Managing Complexity in Technology Projects gives attendees the tools to deal with those challenges.

This course begins by looking at the environment that is encountered in Product Development and Information Technology projects. We examine the nature of complexity, arising from issues of technology, organization, personality, legislation, competition, and dynamics. Some of the common models for describing and managing complexity are surveyed and compared. We then present several powerful tools that project managers can use to manage the complexity that they encounter.

This course is built on proven principles from Systems Engineering and Project Leadership, as well as the latest thinking in Agile Software Development and Management Science.

This course uses a combination of lecture presentation, case study, discussion, and group work. It is intended for experienced project managers. Attendees will take away a set of practical tools to analyze the nature of their project's complexity, to reduce that complexity, and to successfully deal with the different elements of complexity.

Duration: 

2 days | 14 PDUs

Class Size: 

SOMOS experience has shown the optimal class size to be between 14 and 20 students. This enables proper interaction between the participants and the instructor.

Target Audience: 

Experienced project managers 

Registration Information: 

This course is offered to groups of 15 or more.

If you would like to discuss your organization's management development needs with a SOMOS account executive, please click here or call 613-592-5050 x229.

Refer to course code 2MCTP00- Managing Complexity in Technology Projects

 

Introduction to Management for Technical Professionals

Course Overview: 

A two-day training course that introduces the topics of personal time management, personal productivity management, management of others, and basic interpersonal skills for front line managers.

Course Description: 

SOMOS ' Introduction to Management for Technical Professionals course is a 2-day training course that introduces the topics of personal time management, personal productivity management, management of others, and basic interpersonal skills for front line managers who need to deliver consistent results on a daily basis.

Objectives: 

These two one-day sessions will provide the attendees with an understanding of some key fundamentals of management and leadership. In the first session, each person will gain a better understanding of his or her own personal styles and their natural work habits, and will identify some opportunities for improving their own efficiency. Participants will then be introduced to the basic roles, responsibilities, and process of management. In the second session, the attendees will examine these questions in the context of managing others. Participants will learn and practice essential management skills such as effective listening, goal setting, planning, and managing performance.

Duration: 

2 days | 14 PDUs

Course Outline: 

Day 1 - Managing Yourself

  • Understanding Yourself
  • Personal Style
  • Preferences
  • Personal Time Management and Productivity
  • Understanding Management
  • The Manager's Role
  • Manager's Responsibilities
  • The Process of Management
  • Management vs. Leadership

Day 2 - Managing Others

  • Understanding Others
  • Effective Listening
  • Goal Setting and Planning
  • Organizational, Team, and Individual Goals
  • Developing Work Plans
  • Performance Management
  • Measuring Performance
  • Effective Feedback
Class Size: 

SOMOS experience has shown the optimal class size to be between 14 and 20 students. This enables proper interaction between the participants and the instructor.

Course Materials: 

Before each session, attendees will be required to complete worksheets or questionnaires for review in class. This will reinforce the learning and will increase participants' self-awareness.

Attendees will be given course notes once in class sessions begin.

Target Audience: 
  • New Managers with limited experience managing staff.
  • Managers new to the organization with staff responsibility.
  • Managers who want a practical management course, but who do not require PMP certification.
Prerequisites: 

None

Registration Information: 

If you would like to discuss your organization's management development needs with a SOMOS account executive, please click here or call 613-599-5050 x303.

Refer to course code 2MTP06-Introduction to Management for Technical Professionals.