At Somos, we are constantly working to improve the efficiency of your business by modernizing our Platforms. As the Platform continues to evolve and grow to meet today’s standards, we are releasing a series of new features and capabilities based on your needs and requests on to the Enhanced SMS/800 Platform.
Effective February 17, 2017, we are pleased to announce the release of two new features:
Template Record Builder
Building a complex CPR makes it difficult to see the way that routing decisions flow. The new Template Record Builder feature provides a visual interface that allows you to build the call routing using a select, drag, and drop approach. It’s a cleaner and simpler way to build your CPR.
In the same way, the new Template Viewer feature gives you an easy way to see previously-built call routing trees in a hierarchical format.
The Enhanced SMS/800 Platform and all of its features can be accessed online at https://enhanced-sms800.somos.com.
If you have any questions regarding the Enhanced SMS/800 Platform or any of its features, please email us at firstname.lastname@example.org or you can call or text the Help Desk at 844.HEY.SOMOS (844.439.7666), Option 1.