Monday, November 2

Monday, November 2

1:00PM
Registration Desk Open
1:00PM - 6:00PM
CSR Activity
3:30PM - 4:00PM
Power Session #1 - From Advocacy to Action: How Telecom Is Taking on Fraud

Fraud continues to challenge trust across the communications ecosystem, putting pressure on providers, policymakers, enterprises and consumers alike. Join Somos and a panel of industry experts for a discussion on how leading telecom trade associations are responding to today’s fraud landscape. From education and policy advocacy to cross-industry collaboration and emerging best practices, this session will explore how the industry is working together to protect communications, strengthen accountability and restore confidence in every connection.

4:15PM - 4:45PM
Power Session #2 - Protecting the Connection: FCC Bureau Chiefs Discuss Priorities in Fraud, Policy and Trust

Regulatory action continues to play a critical role in protecting consumers and strengthening confidence across industries. Join Somos and the Federal Communications Commission (FCC) Bureau Chiefs for an inside look at how FCC is approaching enforcement and rulemaking in response to evolving fraud threats. Panelists will explore current priorities and how regulatory action is driving greater accountability across the communications ecosystem.

5:00PM - 5:30PM
Power Session #3 - The Regulatory Road Ahead: A Legal Look at FCC Proceedings

As the Federal Communications Commission (FCC) continues to advance proceedings tied to consumer protection, network integrity and the transition to modern communications infrastructure, organizations must understand what these developments could mean for their business. Join Somos and a panel of industry experts for a legal perspective on key issues including Know Your Customer (KYC), Know Your Upstream Provider (KYUP), intercarrier compensation and the IP transition. This session will help attendees make sense of the regulatory landscape, identify areas of potential impact and better prepare for what comes next.

5:45PM - 6:15PM
Power Session #4 - Next-Generation Routing: From Capability to Reality

Toll-Free has long been a trusted connection point between businesses and the people they serve. As communications continue to evolve, new routing intelligence is opening the door to more flexible, responsive and precise Toll-Free experiences, supported by the shift toward IP-based networks. This session will explore emerging capabilities, including IP routing intelligence and the real-world use cases they can enable across the Toll-Free ecosystem, from smarter network decisioning to next-generation call routing. Panelists will discuss how the industry can responsibly put these capabilities to work, the role solutions such as RouteLink can play and what is needed to align innovation with evolving FCC requirements and industry standards.

7:00PM - 9:00PM
Welcome Reception

We’re turning up the volume at our music-themed Welcome Reception! Wear your favorite band tee, concert tee or any music-inspired gear and get ready to reconnect and start the Somos Summit on a high note!

Tuesday, November 3

Tuesday, November 3

7:30AM - 9:00AM
Networking Breakfast
9:05AM - 9:10AM
CEO Welcome Keynote
9:10AM - 9:45AM
The Human Impact of Fraud: Why Trust Matters

Every conversation about trusted communications ultimately comes back to the people on the other end of the connection. Join Somos’ Michelle Larsen and the Co-Founder of eiris, Nakshathra Suresh, as they bring a human-centered lens to fraud, exploring how scams, spoofing and identity abuse exploit trust and confidence, influencing real decisions in real moments. Through new research and expert perspective, the discussion will examine why fraud is not just a technology problem, how communications ecosystems can better account for real human behavior and why restoring trust requires shared responsibility across the industry to design safer systems, strengthen accountability and give people better reasons to trust every connection.

9:45AM - 10:20AM
Protecting People, Restoring Trust: The Shared Work of Fighting Fraud

Consumers are at the center of an increasingly complex communications ecosystem, where fraud, scams, impersonation and other forms of abuse continue to challenge trust. This panel brings together leaders from consumer research, technology and digital commerce to examine how consumer expectations are changing, where confidence is being lost and what the industry can do to restore it. Through the lenses of innovation, policy and collaboration, panelists will explore how telecommunications providers, technology platforms, enterprises and policymakers can work together to create safer, more trusted communications experiences.

10:20AM - 10:55AM
FCC Fireside Chat: Trust, Policy and Progress

Join Somos’ Heather Hendrickson for a featured fireside chat with Federal Communications Commission Commissioner Olivia Trusty exploring the FCC’s role in protecting the integrity of telecom and strengthening trust across the communications ecosystem. This conversation will offer attendees a closer look at the perspectives, priorities and experiences shaping the Commission’s work at a pivotal time for the industry. The discussion will also examine key regulatory priorities, emerging challenges and opportunities that are influencing what comes next for consumers, businesses and the networks they depend on.

10:55AM - 11:25AM
Morning Networking Break

Sponsors:
11:25AM - 12:00PM
AI in Practice: New Frontiers in Trusted Communications

AI is opening new possibilities across communications, giving organizations new ways to innovate, strengthen trust and create better experiences for consumers. This session will explore novel applications of AI and how industry leaders are putting emerging capabilities to work to solve real-world challenges. From smarter fraud detection and identity solutions to more intelligent networks and customer experiences, panelists will share how they are approaching AI innovation, what they are learning along the way and how responsible implementation can help shape a more trusted communications ecosystem.

12:00PM - 12:35PM
Powering Identity Authentication & Protection: Network APIs and Risk Intelligence

Mobile numbers are central to how people verify identity, access accounts and engage with businesses, making network-level intelligence an increasingly important part of fraud prevention. This session will explore how mobile network data is helping enterprises strengthen identity, reduce account takeover risk and create more secure customer experiences without adding unnecessary friction.

12:35PM - 2:05PM
Networking Lunch
2:05PM - 2:35PM
From Shared Data to Shared Progress: Global Collaboration in Action

Last year’s international discussion opened the door to a broader conversation about cross-border collaboration, responsible data sharing and the shared responsibility to restore trust in communications. One year later, this session revisits that dialogue through concrete examples of global collaboration in action. Bringing together perspectives from across the ecosystem, the discussion will explore how working together across borders can help combat fraud, strengthen protections for consumers and businesses, and ultimately build greater trust in global communications.

2:40PM - 3:15PM
The Next Evolution of TFNRegistry: Innovation Shaped by Collaboration

The TFNRegistry continues to evolve in support of the organizations, providers and partners who help power trusted Toll-Free communication. This session will bring together Somos and customer perspectives to discuss the next wave of TFNRegistry innovation, including recent enhancements, the redesigned user experience and the path toward Somos Hub. Hear how organizations are preparing for what’s ahead, what they are learning along the way and how continued collaboration is helping shape a smoother, stronger experience for the Toll-Free community.

3:15PM - 3:45PM
Afternoon Networking Break

Sponsors:
3:45PM - 4:20PM
Trust in Action: Building Stronger Connections Together

Trust is built through action, and Somos customers are putting that work into practice every day. Hear highlights from organizations using Somos solutions to improve operations, strengthen fraud prevention, enhance customer engagement and support more trusted communications. Gain firsthand insights into how customers and partners are applying Somos solutions to solve real business challenges, deliver value and help protect the connections their customers rely on.

4:30PM - 6:30PM
Networking & Knowledge Bar
7:00PM - 10:00PM
Farewell Event
Agenda subject to change.