Your role as a Toll-Free Service Provider, also known as a Responsible Organization (Resp Org), is very important for the text enablement process in the TSS Registry.
Each time a text enablement request for a Toll-Free Number is submitted, the TFN is immediately enabled and a notification is sent to the Resp Org Primary Contact in the SMS/800 Platform.
The purpose of the notification is to provide Resp Orgs with complete transparency into all communications services associated with a Toll-Free Number.
As the Resp Org, you have the authority to approve or reject (providing a valid reason) the text enablement request. If you do not take action within 2 business days, the request will be automatically approved. In all cases the Resp Org will be notified of the pending approved requests. The Resp Org can challenge the expired- system-approved request if exists a valid reason for rejection. Check the valid reasons for rejections below:
TSS Registry accounts for Resp Org Primary Contacts have already been established in the TSS Registry. Your access to the TSS Registry for participating as a Resp Org is provided at no cost.
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