What's Happening
Learn about the latest news and updates from Somos.
Let’s “Go Further Together” at the 2024 Somos Summit!
Join your peers this September 23-24 at The Palazzo at The Venetian Resort in the bright lights of Las Vegas!
Framing the Future of Trusted Identity for Telecom
Somos’ CEO Gina Perini offers her own take on the issue and explores the possibilities of an industry transformed by a new trust framework.
Avoid TCPA Violations and Ensure Robust Data Integrity with RealAgentTM
Ensure your outbound calls & texts are only directed to your intended recipient!
These days, businesses looking to stay in touch with customers via call or text face a potentially serious dilemma… With approximately 1 in 10 consumers changing their phone number every MONTH, it can be difficult to maintain accurate data to ensure your contacts' info is up-to-date. Even if unintentional, contacting a consumer who did not consent to a call or text can expose enterprises to costly Telephone Consumer Protection Act (TCPA) violations. Even worse, assuming a call or text belongs to your customer without proper data validation could result in sharing personal and secure information with a fraudster.
RealAgent from Somos is a new solution that enables organizations to simply and easily query the Reassigned Numbers Database (RND) – a repository of over 400 million phone numbers that have been permanently disconnected and potentially reassigned to a new user – BEFORE a call or text reaches its recipient. Through this direct access to the RND, RealAgent helps empower enterprises with the crucial data they need to ensure that their calls and texts are reaching the intended source.
Now more than ever ensuring data integrity to maintain regulatory compliance are imperative. RealAgent can help organizations increase safe harbor, potentially avoid costly fines and be confident that every connection is the right connection.
The Stats Don’t Lie!
RealAgent can enhance your data integrity by querying the RND to:
- Extract data from the FCC’s Reassigned Numbers Database with ease.
- Process responses received, and deliver data in a simple, digestible format.
- Reduce the cost of querying the RND directly with our agent pricing.
- Increase Safe Harbor protection from TCPA violations.
Questions about RealAgent? Check out the FAQs below:
Organizations that contact reassigned or disconnected numbers may face fines under the Telephone Consumer Protection Act (TCPA). To avoid this risk, it's crucial to check the Reassigned Numbers Database (RND). RealAgent as an RND agent, can handle this process for you, providing easy-to-understand results and helping your organization stay compliant and protected from TCPA violations.
RealAgent as an RND agent that can extract reassigned number data, process the received responses, and parse out the data in a user-friendly format to help your organization stay compliant and protected from TCPA violations.
RealAgent brings customers closer to safe harbor against TCPA violations by acting as an agent to query the RND. By returning overwhelming data into translatable and easy-to-digest results, RealAgent saves customers’ time and money.
If you are interested in a subscription to RealAgent, reach out to connect@somos.com and one of our representatives will contact you in a timely manner.
RealAgent is accessible through our user-friendly web-based application or users can integrate it seamlessly with their systems via an API call.
Absolutely! You can assign a customer number on your end and include it in the "extra" field when querying RealAgent. This way, you can track and provide services to your customers.
Want to learn how RealAgent can help you maintain clean data and ensure compliance?
Your operations are too crucial to risk losing contact with your most valuable customers. Up your dialing accuracy with RealAgent.
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