Our Team

Advisory Council

Alla Reznik

Director, Customer Experience Global Products & Services, Verizon

Alla Reznik is Director, Customer Experience (CX) for Verizon's Global Products and Services group. She leads teams fulfilling the complete CX product life-cycle process and PNL, encompassing: concept and design; competitive analysis; branding and marketing strategy; and final development and deployment.

Ms. Reznik began her career with Verizon Communications Inc. in 2001. Before joining Verizon, Ms. Reznik worked at AT&T International in Washington, DC where she promoted AT&T’s business with foreign governments.

 

Ms. Reznik is a frequent speaker at national trade events and conferences including Enterprise Connect, Broadsoft Connections, US Telecom Forum and others. As a recognized industry thought-leader Ms. Reznik has been interviewed and quoted by major publications including WSJ, No Jitter, Computer World, TMC Magazine. 

 

Ms. Reznik is a National Board Member of PACE Foundation, an organization focused on enabling better customer experience.  She has Master’s degree in Management Science from New School University and telecommunications from New York University.

 

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