SVP & Chief Experience Officer
Michelle Larsen is Somos’ Sr. Vice President and Chief Experience Officer (CXO). She is responsible for the overall customer-experience for Somos’ products and services. As a member of the Executive Leadership team, she leads the customer engagement and product strategy efforts, with the responsibility of the overall marketing strategy, including customer program development, brand management and corporate communications as well as leading and developing new products that exceed business and customer expectations.
Michelle brings with her over 20 years’ experience and is a global marketing and customer-relations expert who connects people and products through technology. Her strategic marketing and product management experience is rooted in both telecommunications, working with AT&T, Sprint and Verizon, and satellite communications, working for such leaders as SiriusXM and iDirect. Prior to joining Somos, Michelle led the integrated marketing strategy team at K12, an online education company, where she directed the national lead generation campaigns.
As a graduate of The George Washington University, Michelle holds an MBA in Marketing and International Business, as well as a Bachelor of Science degree in Marketing from Indiana University of Pennsylvania.
When she isn’t working, you’ll find Michelle reading on the beach, playing a round of golf or traveling with her family.