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Building Trust with Secure Communication Solutions

Home Building Trust with Secure Communication Solutions
Your Business Development Partner

Meet Michele Bilton-Smith

Hi! I’m Michele a pioneer in the evolution of call/text deliverability and digital identifiers focused on helping Enterprises, Contact Centers, and Voice/SMS Service Providers protect their brand and its consumers from fraud. I take a consultative approach to leveraging telecom phone number data and information to assess for risks and vulnerabilities in your telecom operations. While I support all industries, my specialization is in Financial Services, Compliance and Marketing. Happy to consult and assist you in finding the right solutions for your needs. Let’s chat!

Michele Bilton-Smith 
Senior Director, Sales 
Phone/Text: 719.964.1484
Email: mosborn@somos.com
 

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Michele Bilton-Smith

The Impact of Telecommunications Fraud

Financial institutions today face mounting threats from sophisticated fraud tactics like spoofing, smishing, vishing, and IoT vulnerabilities that erode consumer trust and expose banks to financial and reputational risk. Somos’ RealBrand solution helps banks proactively protect their phone number identity, authenticate calls, and stop impersonation scams, ensuring customers can trust who is contacting them. Combined with RealAgent, which safeguards compliance with TCPA regulations by verifying number assignments, these solutions empower financial institutions to secure customer interactions, prevent unauthorized brand misuse, and reinforce trust through verified, authentic communications.

Insights
Framing the Future of Trusted Identity for Telecom

Somos CEO Gina Perini offers her own take on the issue and explores the possibilities of an industry transformed by a new trust framework. Download a copy of this Op-Ed to read her insights.

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Common Types of Telecommunication Fraud

Number Spoofing

Falsifying the caller ID to appear as another phone number. Used to deceive the recipient into believing they are communicating with a reputable business, or a government institution.

Neighbor Spoofing

Scammers mimic local numbers, often duplicating the first six digits of your own number to increase the likelihood that you answer the call.

Text Message Spoofing

Text messages are sent from a number that appears to belong to a legitimate source, often prompting urgent action from the unsuspecting recipient.

PBX Hacking

PBX hacking allows fraudsters to take control of phone lines by exploiting unsecured phone systems.

Robocall Spoofing

Automated calls programmed to deliver pre-recorded messages with the caller ID disguised as local businesses or trusted organizations.

SMS Phishing

SMS phishing is the practice of sending mass SMS to obtain personal information from the person who receives the messages.

WHO WE ARE

Who Is Somos and How Can We Protect Your Business?

As communication channels evolve and diversify, Somos continues to deliver solutions to support trust in telecom. 

At Somos, we’re in the business of protecting consumers and building trust in communications. From voice to messaging to fraud prevention and beyond, we are committed to developing innovative solutions ensuring that our ability to maintain trustworthy connections never stops.

Insights
The Trust Framework: Practices, Standards and Procedures for a Fraud-Free Telecom

Discover how the Trust Framework is reshaping telephone identity verification and driving a safer telecom ecosystem.

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Let’s Connect: Find Us at an Upcoming Events!

We’re excited to be on the road, attending some of the industry's leading events and conferences. These events are the perfect opportunity to connect, collaborate and share insights in person. Explore our list of upcoming events and don’t miss the chance to stop by and say hello — we’d love to connect!

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Somos Fraud Mitigation 
and Data Integrity Solutions

RealBrand

Transform Your Phone Numbers into Powerful Assets

  • Reinforces trust in telephony by stopping fraudulent and unauthenticated calls at the source

  • Leverages a robust dataset of over 6 billion Toll-Free and 10-digit local numbers flagged as invalid, unallocated, or unauthenticated

  • Protects valuable number assets and enables carriers and businesses to maintain call integrity through enhanced authentication

  • Prevents spoofed and unauthenticated calls from reaching consumers, reducing fraud and boosting confidence in communications

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RealAgent

Verify Consumer Number Records for Compliance and Data Integrity

  • Validates ownership of phone numbers linked to your customer records

  • Ensures communications reach the correct recipient every time

  • Detects and helps prevent potentially fraudulent activity

  • Reduces risk of TCPA violations and related compliance issues

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RealAgent
RealNumber DNO

Protecting the Integrity of Phone Numbers

In the fight against fraud in telecom, RealNumber® Do Not Originate (DNO) is helping to bring back trust in telephony – one number at a time. RealNumber DNO's robust dataset has over 6 billion Toll-Free and 10-digit local numbers that have been identified as invalid, unallocated or those that should otherwise never originate calls. The solution has shown itself to be a powerful tool in protecting valuable number assets and the prevention of calls from spoofed numbers getting passed on to consumers.

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RealNumber
FUTURE BRANCHES INSIGHT REPORT

Protecting Financial Institutions from the Rising Threat of Telecom Fraud & Scams

As digital banking expands, fraud tactics are evolving — and not just online. Branches are facing a growing wave of telecommunications fraud, from spoofed calls to brand impersonation and SMS phishing. These attacks exploit phone-based trust, targeting both customers and institutions. In the latest Future Branches Insights Report, sponsored by Somos, we reveal how banks and credit unions are rethinking fraud protection strategies with a focus on data integration, employee training and telecom-specific controls.

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Futre Branches Insights