Building Trust with Secure Communication Solutions

Hi! I’m Michele, a trusted telecommunications consultant to financial and related industries, offering strategic insights and delivering robust solutions to combat spoofing, brand impersonation and a broad range of fraudulent activities. My passion is advancing call authentication and identity verification technologies to advance enterprise-level fraud mitigation and protection. Prior to joining Somos, I helped lead the growth and adoption of innovative telecom features, such as call branding and call label remediation, playing a pivotal role in shaping industry standards and enhancing trust in voice communications.

Michele Bilton-Smith 
Senior Director, Sales 
Phone/Text: 719.964.1484
Email: mosborn@somos.com
 

• Reinforces trust in telephony by stopping fraudulent and unauthenticated calls at the source

• Leverages a robust dataset of over 6 billion Toll-Free and 10-digit local numbers flagged as invalid, unallocated, or unauthenticated

• Protects valuable number assets and enables carriers and businesses to maintain call integrity through enhanced authentication

• Prevents spoofed and unauthenticated calls from reaching consumers, reducing fraud and boosting confidence in communications

• Validates ownership of phone numbers linked to your customer records

• Ensures communications reach the correct recipient every time

• Detects and helps prevent potentially fraudulent activity

• Reduces risk of TCPA violations and related compliance issues

In the fight against fraud in telecom, RealNumber® Do Not Originate (DNO) is helping to bring back trust in telephony – one number at a time. RealNumber DNO's robust dataset has over 6 billion Toll-Free and 10-digit local numbers that have been identified as invalid, unallocated or those that should otherwise never originate calls. The solution has shown itself to be a powerful tool in protecting valuable number assets and the prevention of calls from spoofed numbers getting passed on to consumers.

As digital banking expands, fraud tactics are evolving — and not just online. Branches are facing a growing wave of telecommunications fraud, from spoofed calls to brand impersonation and SMS phishing. These attacks exploit phone-based trust, targeting both customers and institutions. In the latest Future Branches Insights Report, sponsored by Somos, we reveal how banks and credit unions are rethinking fraud protection strategies with a focus on data integration, employee training and telecom-specific controls.