What is Texting to Toll-Free?

Provide a new way for your customers to start a conversation through text enabled Toll-Free Numbers.

Learn More
Enterprise Solutions

The “Message” is Out – Texting is a Great Way to Connect with Customers

With over 6 billion SMS messages sent daily in the U.S. alone, text messaging is a data-supported, tried-and-true communications channel. Texting doesn’t simply connect people to people; however, now more than ever, it’s connecting BUSINESSES to people. Looking to create meaningful, authentic connections with consumers on a channel that they prefer? If so, adopting business texting may just be the solution you’ve been searching for.

Text Enable Your Number
Featured Insight
Now Available: Marketing Business Texting to Customers Best Practices & Media
Business texting provides a quick, efficient channel of communication for organizations and their customers. However, a large percentage of companies are unaware of the broad range of advantages business texting provides.
January 12, 2021
Service Provider Solutions

Expand Your Portfolio When You Enable Texting Services

Becoming a Messaging Provider – also known in the Toll-Free industry as a Service Registrar – is a great way for Toll-Free and telecom services providers to maximize their portfolio of service offerings. As a Service Registrar, you’ll have the unique opportunity to provide text enabled services to your customers all while enhancing the value of an asset they already own – their Toll-Free Number.

The Benefits of Texting to Toll-Free

Did you know that 75% of companies found they communicated with their customers more effectively after text enabling their Toll-Free Number? Texting is a favorite method of communication among consumers and is the most efficient and cost-effective way of communicating with customers. When you text enable your Toll-Free Number, you unlock a host of capabilities that optimize productivity, efficiency, and the bottom line.

Improved Customer Engagement
Improved Customer Engagement

Texting allow for immediate responses which equals high customer service ratings.

Increased Sales
Increased Sales

Optimize call center operating costs Leverage click-to-text technology to make lead generation easier and close sales at a higher rate.

Boost Brand Reputation
Boost Brand Reputation

77% of consumers are likely to have a positive perception of a business that offers text capability.

Our Customers Shape Our Work

The Somos User Group, comprised of industry customers from Somos, is a focus group and sounding board for Somos to validate and/or test ideas and receive feedback as it relates to technology and/or product improvements.

Become a Member

Somos products and services are continually improving and evolving, thanks to our User Group. Join Now

Ready to join other innovative businesses offering the power of texting to Toll-Free Numbers?

Contact a Service Registrar today and open a new channel of communication with your customers.

Find a Service Registrar

Stay Connected

Stay in touch! Sign up for our monthly newsletter. 

Need to reach us sooner? Call, text, or email us at:

844.HEY.SOMOS help@somos.com