From showcasing customer success stories that bring trust to life, to exploring how Toll-Free is evolving for a digital era, to advancing call authentication and data collaboration for more secure connections, this year’s General Sessions are designed to highlight the real-world impact of innovation across the telecom ecosystem.
Check out a sneak peek of what’s ahead on Day 2 at the 2025 Somos Summit:
FCC Fireside Chat: Trusted Regulation in a Transforming Industry
Joel Bernstein will sit down with Anna Gomez, Commissioner at the Federal Communications Commission (FCC), to provide insight into how the FCC is evolving its role in safeguarding telecom integrity, explore new regulatory proceedings and enhanced enforcement tools and highlight innovative approaches to strengthening trust, accountability and consumer protection.
MODERATOR: Joel Bernstein, Somos
PANELISTS: Commissioner Anna Gomez, Federal Communications Commission
Shared Data, Shared Trust: The Role of Collaboration in Telecom’s Future
Data is one of telecom’s most valuable assets, but it’s true power comes when it is connected, protected and responsibly shared. In this forward-looking session, Somos’ Justen Davis will moderate a panel of leaders from the U.S. and abroad to examine how collaborative data sharing can accelerate fraud mitigation, strengthen digital identity and drive innovation across borders.
Join in to explore the policy frameworks, privacy considerations and shared responsibilities that are essential to building a trusted, technology-driven future powered by transparent and effective data collaboration.
MODERATOR: Justen Davis, Somos
PANELISTS:
Andy Rawnsley, Gamma Communications plc
Huw Saunders, Independent Consultant, formerly of Ofcom
Delroy McLean, Proven Wealth Limited
Bridging the Trust Gap: The Real Power Behind Stronger Fraud Defenses
Fraud prevention is more than just a technical challenge; it’s a human one. As threats evolve faster than regulations, collaboration has become essential. In this session, Somos’ Jaime Zetterstrom will lead a discussion with fraud fighters from across industries and institutions who recognize that trust isn’t simply the byproduct of good defense, it’s the foundation of it. Panelists will share real-world experiences of alignment, conflict resolution and shared purpose, highlighting how trusted partnerships can drive faster response times, better data sharing and more resilient defenses.
MODERATOR: Jaime Zetterstrom, Somos
PANELISTS:
Ian Mitchell, The Knoble & Mission Omega
PJ Rohall, About Fraud & Fraud Fight Club
Donna Turner, Risk Insight Solutions
Mike Timoney, Federal Reserve Financial Services
Ken Westbrook, Stop Scams Alliance
Powering Trusted Connections: Advancing Call Authentication for Secure, Branded Communication
As fraud tactics continue to evolve, the telecom industry is stepping up with smarter tools and certificates are at the forefront. In this in-depth session, Somos’ Ryan Karnas will moderate a panel of experts in call authentication and numbering to explore how SHAKEN, Resp Org and Delegate Certificates are working together to strengthen call integrity, enable secure connections and elevate brand visibility.
Attendees will gain insights into how these authentication technologies are delivering a more trustworthy and transparent calling experience at scale, while helping enterprises protect their customers and their reputations.
MODERATOR: Ryan Karnas, Somos
PANELISTS:
Chris Wendt, Somos
Julie Fowler, First Orion
Anna Fridley, Navy Federal Credit Union
Randy Lemmo, BCM One
Fighting Fraud at the Source: The Power of MNO APIs in Identity Protection
With SIM swap fraud on the rise, Mobile Network Operators (MNOs) are playing an increasingly vital role in defending digital identity. In this action-oriented session, Gautam Hazari of XConnect will lead a panel of industry experts to explore how MNO APIs are reshaping global fraud prevention strategies.
From real-time threat detection to reducing brand impersonation, PANELISTS will share how identity intelligence at the network level is becoming both a foundation of fraud mitigation and a catalyst for more trusted digital experiences worldwide.
Speaker: Gautam Hazari, XConnect
PANELISTS:
Eli Katz, XConnect
Micah Semon, Bank of America
Gus Tomlinson, GBG
Steve Schwed, Verizon
Evolving Toll-Free: Enabling Business Innovation and Trust in a Digital Era
Toll-Free Numbers remain a cornerstone of customer communication and their future is being redefined through modernization and collaboration. In this session, Somos’ Judy Klein is joined by a panel of telecom leaders to discuss how Toll-Free is evolving to support more agile, trusted and brand-driven connections.
From enabling secure routing and supporting digital-first engagement to expanding market reach, the panel will explore how Toll-Free is transforming to meet the demands of today’s connected, customer-centric telecom landscape.
MODERATOR: Judy Klein, Somos
PANELISTS:
Leslie Beeson, Verizon Business
Jeff Busch, Amazon Connect, AWS
Sarah Delphey, Bandwidth
Sadia Szegedi, Bell Canada
Real Impact, Real Results: How Customers Are Advancing Trust Through Somos Solutions
What does building trust look like in practice? In this customer-driven session, Somos’ Bill LaRuffa will moderate a conversation with organizations that are leveraging Somos solutions to combat fraud, improve call deliverability and strengthen consumer trust. Hear real-world success stories that highlight measurable results and practical innovation, proving what’s possible when trust and technology come together to drive business transformation.