Trust Under Pressure: The Human Behavior Behind Fraud

Fraud is usually measured in attempts blocked, numbers flagged, messages filtered and losses prevented. Those measures matter. But they do not tell the whole story.

At the Somos Summit this November 2-3 in Washington, D.C., we’re making space for a different kind of conversation.

In a special fireside chat, Somos’ Chief Experience Officer, Michelle Larsen, will sit down with Nakshathra Suresh, Co-Founder of eiris, cyber criminologist, entrepreneur, academic and international speaker. Nakshathra brings a rare perspective to the trusted communications conversation, connecting digital safety, human behavior and the real-world consequences of technology misuse.

This session will look beyond the mechanics of fraud to explore what happens when trust itself becomes part of the attack surface. Through a human-centered lens, Michelle and Nakshathra will examine why the future of trusted communications depends not only on stronger systems but on a deeper understanding of the people those systems are meant to protect.

As an industry, we often talk about fraud in terms of signals, safeguards and scale. This conversation will add another dimension: the human experience behind every connection.

Join us for a thoughtful conversation about the human impact of fraud and what it will take to build a more trusted communications future together! Register today and join us November 2-3 at the Capital Hilton in Washington, D.C.!