Responsible Organization Training & Certification Registration

Becoming a Responsible Organization (Resp Org) is a great way for telecom companies, application providers, professional phone number management firms and others to add Toll-Free Numbers to their offerings. Anyone who uses or provides Toll-Free services can apply to complete our comprehensive training and certification process. After your certification as a Resp Org, you’ll have access to secure and manage your Toll-Free Numbers!

Course Outline:

• Introduction: Overview, Capabilities and Features
• General Procedures: Logon, Menus, Screens, etc.
• Number Administration: Number Search, Number Reservation
• Customer Records: Complex Records and Templates
• Service Maintenance: Diagnostic and Other Informational Features
• Reporting Features

The five-day training course will provide the skills and knowledge required to use the TFNRegistry™. The classroom instruction is reinforced by brain-building exercises and abundant one-on-one assistance.

Class Schedule:

• September 8, 2025 (Virtual)

• October 27, 2025 (Virtual)

• December 8, 2025 (East New Brunswick, NJ)

Prerequisites:

• Attendees should be familiar with the concepts and terminology of telephone networks and Toll-Free services.
• Service Establishment Application must be completed prior to attending a Training & Certification Class. Certified Resp Orgs are welcome to register and attend a class at any time.

Registration Fee:
The fee for the five-day training & certification class is $1,750.00* per student and includes all training documents. In order to become a Certified Resp Org, your company should have started the process for Service Establishment.  Click here to view the Service Establishment Checklist.