Insights

Webinar Recap - ROC Success Playbook: Navigating the Reimagined System

Nov 03, 2022

Recently, Somos presented the webinar: ROC Success Playbook: Navigating the Reimagined System, during which SMEs from Team Somos including Sushil Inaganti, Product Manager, and Amy Pfeilschifter, Somos Help Desk Software Quality Assurance Specialist, shared tips, tricks and best practices relative to the newly reimagined Resp Org Change (ROC) System. 

 After gaining insight into the new features and functionalities, attendees were shown how to access ROC through the TFNRegistry™ as well as how to complete routinely used tasks such as Submit Requests, LOA Uploads and Search Requests. The webinar ended with an extensive, in-depth Q&A session.

To help ensure a user experience that “ROC”s, Somos has compiled a list of quick links to helpful resources and documentation:

• Access FAQs: Answers to common inquiries from industry peers (COMING SOON)

• Review the Quick Start Guide: System overview and listing of new ROC Web Service Interface (WSI) URLs

• Presentation Slides: Review the slide deck from the latest ROC webinar: ROC Success Playbook: Navigating the Reimagined System

• Video On-Demand: Play back at your leisure the live recording of the latest ROC webinar: ROC Success Playbook: Navigating the Reimagined System

For those who were not able to make it to the webinar and/or whose day-to-day operations may be impacted by the transition, we HIGHLY recommend you view the on-demand recording.