Insights

When Data Works for You: How RealAgent® Turns Complexity into Confidence

Sep 04, 2025

It usually starts with a simple question: Can we contact this customer?

It's not just about whether the call will go through; it's about having confidence in who will pick up. Is the number still valid? Has it been reassigned? Is the name on file the person who will pick up?

For one outreach team, that uncertainty used to slow everything down. Compliance teams needed to cross-reference databases. Operations needed to filter out dead numbers. Fraud teams were on alert for account takeovers. And all of it happened before the customer even answered.

Then they started using RealAgent, and suddenly, the answers were there before the questions.

From Guesswork to Clarity

RealAgent doesn’t just deliver data, it delivers decisions.

Whether you're verifying ownership, reducing misdirected calls or tightening TCPA compliance, RealAgent turns scattered signals into a single, trusted source of truth.

At its core, RealAgent delivers authoritative disconnect data from the Reassigned Numbers Database (RND), helping teams improve contact accuracy, enhance data hygiene and reduce compliance risk with every call.

And now, with the introduction of Somos’ Consumer Validation solution, delivered through RealAgent’s expanded data packages, teams can go even further, zeroing in on the insights they need without adding friction:

• RealAgent Verify™ ensures phone numbers are valid, reachable and accurately typed, mobile vs. landline, prepaid vs. postpaid, with real-time activity scores and country-level detail.

• RealAgent Validate™ goes deeper, confirming email, address and name matches across contact points to support stronger KYC and identity workflows.

• RealAgent Identify™ takes it one step further, returning the owner’s name and flagging whether a number is registered to a business – giving teams a clearer picture of who they’re contacting.

Together, they offer a scalable, flexible way to incorporate accurate, actionable contact intelligence into every campaign, every call and every decision.

When the data is clear, the path forward is too.

Let’s get you there. Reach out to connect@somos.com to see how RealAgent and Consumer Validation simplifies outreach and gives your team the confidence to move faster, with less risk and more trust.