Whether you are cultivating communication via voice, message or data, Somos offers the solutions you need to engage your customers.
Phone numbers are one of the best-known avenues for consumers to make a direct connection with businesses. They can help a customer purchase products, request a new service and/or get the help they need, when they need it. Not only do phone numbers and conversations provide a more personalized way of connecting consumers to businesses, they also allow companies to gather direct insight from customers and create a much sought-after human connection in an increasingly digital world.
When it comes to communications, consumers crave experiences that are fast, efficient and easy. At times like these, texting to a Toll-Free Number provides a direct line to customers via a recognized, brand identifier that they know and trust. Aside from being quick and convenient, text enabled Toll-Free Numbers provide customers with the best of both worlds – the omni-channel experience they’ve grown accustomed to and the tried and true platform they know and trust.
RouteLink® is a new, modern way to gain access to authoritative Toll-Free Routing data direct from the SMS/800 Toll-Free Number (TFN) Registry. Through its modern API, users can combine accurate and updated Toll-Free routing data with their own network information to create the ultimate routing intelligence for their Toll-Free calls.
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